bgb88 Terms &
Conditions of Use

These Terms & Conditions ("Terms") govern all access to and use of the bgb88 platform, including its website, mobile-optimised interface, all associated services, games, promotions, and customer support channels. These Terms apply to all users regardless of their location, device type, or method of access.

bgb88 operates as an internationally licensed offshore betting platform providing online sports betting, live casino, slot games, fishing games, and related entertainment services. The platform is designed and optimised for adult players resident in Bangladesh. All services are provided in English.

These Terms should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and bgb88. In the event of any conflict between these Terms and any other document published by bgb88, these Terms shall prevail unless explicitly stated otherwise.

2.1 Age Requirement

The bgb88 platform is strictly restricted to individuals who are 21 years of age or older. By registering an account, you confirm and warrant that you are at least 21 years old. bgb88 enforces mandatory age verification as part of the Know Your Customer (KYC) process. Any account found to have been created by or used by a person under the age of 21 will be immediately suspended. Any funds held in such an account will be reviewed and handled in accordance with our KYC and fraud prevention procedures.

2.2 Geographic Eligibility

bgb88 primarily serves players resident in Bangladesh. It is your sole responsibility to ensure that accessing and using the bgb88 platform is lawful in your jurisdiction. bgb88 makes no representation that its services are available or appropriate for use in locations other than those it is designed to serve. By accessing the platform, you confirm that doing so is not prohibited by any law or regulation applicable to you.

2.3 Single Account Policy

Each individual is permitted to hold only one registered account on the bgb88 platform. Creating multiple accounts — whether using the same or different personal details, email addresses, or payment methods — constitutes a serious violation of these Terms and will result in the immediate suspension of all associated accounts and the forfeiture of any funds or bonuses held within them.

2.4 Employee Exclusion

Current and former employees of bgb88, its subsidiaries, affiliated entities, technology providers, game suppliers, and their immediate family members are not permitted to register or maintain a player account on the platform.

3.1 Registration Process

To access betting, gaming, and payment services on bgb88, you must complete the registration process by providing accurate, current, and complete personal information as prompted during sign-up. This includes, but is not limited to, your full legal name, date of birth, residential address, email address, and mobile phone number.

3.2 Accuracy of Information

You are required to ensure that all information provided during registration and throughout your use of the platform remains accurate, current, and complete. Providing false, misleading, or incomplete information — including false date of birth — is a material breach of these Terms and will result in immediate account suspension.

3.3 Know Your Customer (KYC) Verification

bgb88 is required to conduct KYC verification on all accounts as part of its anti-money laundering and fraud prevention obligations. You may be asked to provide one or more of the following documents at any stage:

• A government-issued photo identification document (National ID card, passport, or driving licence)
• Proof of residential address dated within the last three months (utility bill, bank statement, or government correspondence)
• Proof of ownership of the payment method used for deposits (screenshot of bKash, Nagad, or bank account showing your registered name)
• A selfie photograph holding your identification document, if requested

Failure to provide the requested KYC documentation within a reasonable time may result in the suspension of withdrawal privileges or the account as a whole. bgb88 will not process withdrawal requests for accounts that have not completed the required verification steps.

3.4 Account Security

You are solely responsible for maintaining the confidentiality of your bgb88 username and password. You must not share your login credentials with any other person. bgb88 will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep your credentials secure. You must notify bgb88 immediately if you suspect any unauthorised access to your account by contacting [email protected].

4.1 Accepted Payment Methods

bgb88 accepts deposits and processes withdrawals through the following payment channels available to players in Bangladesh:

• bKash (personal wallet transfers)
• Nagad (personal wallet transfers)
• Rocket (personal wallet transfers)
• Upay (personal wallet transfers)
• Dutch-Bangla Bank (bank transfer)
• BRAC Bank (bank transfer)
• City Bank (bank transfer)

All transactions must be conducted in Bangladeshi Taka (৳). bgb88 reserves the right to add, modify, or remove accepted payment methods at any time, with notice provided on the platform where practicable.

4.2 Deposit Terms

Deposits to your bgb88 wallet are processed in real time upon confirmation from the payment provider. The minimum deposit amount and any applicable transaction fee structures are displayed on the deposit page within your account. bgb88 does not charge its own fees on standard deposits; however, your mobile wallet or bank provider may apply their own charges which are outside bgb88's control.

4.3 Withdrawal Terms

Withdrawal requests may only be made to a payment method registered in your own legal name that matches your bgb88 account name. Third-party withdrawals are strictly prohibited. Standard withdrawal processing times are as follows:

• bKash and Nagad verified accounts: typically 15 to 30 minutes from approval
• Rocket and Upay: typically 30 to 60 minutes from approval
• Bank transfer (Dutch-Bangla Bank, BRAC Bank, City Bank): typically 1 to 3 business days

bgb88 reserves the right to request additional verification documentation before processing any withdrawal. Processing times may be extended during periods of high transaction volume or where additional security checks are required. Withdrawals will not be processed for accounts that have not completed mandatory KYC verification.

4.4 Currency

All account balances, bets, wins, bonuses, and transactions on the bgb88 platform are denominated in Bangladeshi Taka (৳). bgb88 does not operate multi-currency accounts. Players are responsible for any currency conversion costs incurred outside the platform.

5.1 General Bonus Terms

bgb88 may, from time to time, offer bonuses, free bets, cashback promotions, tournament prizes, and other incentives to eligible players. Each promotion is subject to specific terms and conditions that are communicated at the time the offer is presented. These specific terms form part of this overall agreement.

5.2 Wagering Requirements

Unless explicitly stated otherwise, all bonus funds are subject to a wagering requirement before they may be withdrawn. The applicable wagering multiplier, eligible game types, minimum odds, and expiry period for each bonus are stated in the individual promotion's terms. bgb88 reserves the right to void any bonus and associated winnings where it determines that bonus abuse has occurred.

5.3 Bonus Eligibility

Bonuses are available to eligible registered players only. Eligibility criteria may include account verification status, minimum deposit amounts, and geographic location. Players found to be exploiting promotional offers through multi-accounting, coordinated betting, or any other abusive strategy will have their bonuses and related winnings voided and their accounts reviewed for potential suspension.

5.4 Modification and Cancellation

bgb88 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. If a promotion is cancelled after a player has already met the initial eligibility criteria, bgb88 will use reasonable efforts to honour any commitments already made to affected players on a case-by-case basis.

6.1 Placing Bets

All bets placed on the bgb88 platform are final and binding once confirmed. You are responsible for ensuring the accuracy of any bet before confirming it. bgb88 will not accept requests to cancel or amend a confirmed bet except in circumstances where the platform has made a material error.

6.2 Minimum and Maximum Stakes

Minimum and maximum stake limits apply to all betting markets and game types. These limits are displayed within the relevant game or market interface and may be adjusted by bgb88 at any time. bgb88 also reserves the right to apply individual account-level stake limits where it deems appropriate.

6.3 Void Bets

A bet may be declared void and the stake returned in any of the following circumstances:

• The event to which the bet relates is cancelled, postponed beyond the settlement threshold, or significantly altered
• The bet was accepted due to a manifest pricing or technical error on the part of bgb88
• bgb88 has reasonable grounds to believe the integrity of the event has been compromised
• The player's account is under investigation for fraud or terms violations at the time of settlement

6.4 Settlement of Bets

Bets are settled using official results from the relevant governing body of the sport or game in question. For cricket markets, results are taken from the official scorecards published by the International Cricket Council (ICC), Bangladesh Cricket Board (BCB), or the relevant domestic board. bgb88's decision on settlement is final in the event of any discrepancy.

6.5 Errors and Technical Faults

In the event of a technical malfunction, game engine error, or data feed failure that affects the outcome or settlement of a bet or game round, bgb88 reserves the right to void the affected rounds and return stakes. bgb88 will not be liable for winnings generated as a direct result of a software or data error.

The following activities are strictly prohibited on the bgb88 platform. Engaging in any of them constitutes a material breach of these Terms and will result in immediate account suspension, forfeiture of funds, and may be reported to law enforcement or regulatory authorities:

• Creating more than one player account (multi-accounting)
• Providing false, misleading, or fraudulent personal information during registration or verification
• Using automated betting software, bots, scripts, or any artificial intelligence tools to place or manage bets
• Colluding with other players to gain an unfair advantage in any game or market
• Exploiting software bugs, glitches, or mathematical errors in any game for financial gain
• Engaging in or facilitating money laundering or any other financial crime through the platform
• Using the platform to process transactions on behalf of third parties
• Accessing the platform in a jurisdiction where doing so is prohibited by law
• Attempting to hack, disrupt, or interfere with the platform's technical infrastructure
• Engaging in match-fixing or any conduct that undermines the integrity of sporting events
• Harassing, threatening, or abusing bgb88 staff or other players through any communication channel

All content on the bgb88 platform — including but not limited to the brand name, logo, website design, graphics, text, software, game interfaces, data feeds, and promotional materials — is the exclusive intellectual property of bgb88 or its licensed suppliers. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the bgb88 platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms. This licence does not permit you to:

• Copy, reproduce, distribute, or publish any content from the bgb88 platform
• Modify, adapt, translate, or create derivative works based on platform content
• Reverse-engineer, decompile, or disassemble any software forming part of the platform
• Use the bgb88 brand name, logo, or any trade mark in any context without prior written permission
• Frame or mirror any portion of the platform on any other website or application

Game content provided by third-party studios (including Evolution Gaming, Pragmatic Play, Ezugi, Microgaming, NetEnt, and Spribe) remains the intellectual property of those respective studios and is made available on the bgb88 platform under licence.

To the fullest extent permitted by applicable law, bgb88 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive loss or damage arising out of or in connection with your use of the platform, including but not limited to:

• Loss of funds resulting from gambling activity conducted on the platform
• Technical interruptions, server downtime, or connectivity issues beyond bgb88's reasonable control
• Unauthorised access to your account resulting from your failure to maintain credential security
• Delays in deposit crediting or withdrawal processing caused by third-party payment providers
• Decisions made based on information displayed on the platform that subsequently proves inaccurate due to a technical fault

Nothing in these Terms shall limit bgb88's liability for fraud, wilful misconduct, or any other liability that cannot be excluded or limited under applicable law. bgb88's total aggregate liability to any player in respect of any claim shall not exceed the net deposits made by that player in the 30 days preceding the event giving rise to the claim.

bgb88 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

bgb88 uses your personal data for purposes including but not limited to account management, KYC verification, fraud prevention, customer support, and where you have opted in, promotional communications. bgb88 does not sell your personal data to unaffiliated third parties.

All personal data is stored on servers protected by industry-standard security measures including 256-bit SSL encryption, access controls, and regular security audits. For full details of how bgb88 handles your personal data, please review the Privacy Policy.

bgb88 is committed to promoting responsible gambling practices and maintaining a safe environment for all players. Gambling is intended to be a form of entertainment. It should never be viewed as a source of income or a method of recovering financial losses.

bgb88 provides every registered player with access to the following responsible gaming tools directly from their account settings:

• Daily, weekly, and monthly deposit limits
• Session loss limits and time-based session reminders
• Cooling-off periods (temporary account suspension for a defined period)
• Self-exclusion (permanent or long-term account closure on request)

If you believe that your gambling may be causing harm to yourself or others, we strongly encourage you to contact our support team immediately at [email protected] or to use the self-exclusion tool in your account settings. For further guidance on responsible gaming practices, please visit the Responsible Gaming page.

12.1 Closure by the Player

You may request the closure of your bgb88 account at any time by contacting the support team at [email protected]. Requests for voluntary account closure will be processed within 5 business days. Any remaining balance in your account at the time of closure will be returned to your verified payment method after deducting any outstanding bonus obligations.

12.2 Suspension or Termination by bgb88

bgb88 reserves the right to suspend, restrict, or permanently close any account at its sole discretion and without prior notice in the following circumstances:

• Material breach of any provision of these Terms
• Suspected or confirmed fraudulent activity, money laundering, or other financial crime
• Failure to complete mandatory KYC verification within the required timeframe
• Account found to belong to a person under 21 years of age
• Receipt of a chargeback or payment dispute from a player's payment provider
• Regulatory, legal, or compliance requirements that necessitate account closure

Where an account is suspended pending investigation, bgb88 will endeavour to complete its review within 30 days and communicate the outcome to the account holder. Where an account is permanently closed due to a Terms violation, any funds held may be forfeited in accordance with the specific circumstances of the breach.

12.3 Effect of Termination

Upon termination of your account for any reason, your licence to use the bgb88 platform is immediately revoked. Sections of these Terms that by their nature survive termination — including but not limited to Sections 7, 8, 9, and 14 — shall continue to apply after account closure.

bgb88 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, bgb88 will notify registered players by posting a prominent notice on the platform and, where practicable, by sending a notification to the email address associated with your account.

The updated Terms will take effect on the date specified in the notice. Your continued use of the bgb88 platform following the effective date of any revised Terms constitutes your acceptance of those changes. If you do not agree with the revised Terms, you must cease using the platform and request account closure prior to the effective date.

It is your responsibility to review these Terms periodically to stay informed of any updates. The "Last Updated" date displayed at the top of this page indicates when these Terms were most recently revised.

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with internationally recognised principles of commercial law applicable to offshore gaming platforms. bgb88 operates as an internationally licensed offshore betting platform and is not subject to the domestic gaming regulatory framework of any specific country.

In the event of a dispute between you and bgb88, you are encouraged to contact our customer support team in the first instance at [email protected] so that we may attempt to resolve the matter informally. bgb88 aims to acknowledge all formal dispute submissions within 5 business days and to provide a substantive response within 21 business days.

Where informal resolution is not possible, disputes shall be referred to binding arbitration conducted in English under internationally recognised arbitration rules. The arbitrator's decision shall be final and binding on both parties. Nothing in this clause prevents bgb88 from seeking urgent injunctive or other equitable relief in any competent jurisdiction.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any other aspect of your bgb88 account, please contact our customer support team using the details below. All support communications are handled in English.

• Email: [email protected] (plain text — not a clickable link)
• Support hours: 24 hours a day, 7 days a week, 365 days a year
• Response time target: within 24 hours for standard enquiries; within 4 hours for urgent account security matters
• Language of support: English

When contacting support regarding a specific dispute or Terms question, please include your registered username, the nature of your query, and any relevant transaction IDs or dates to help us respond as quickly and accurately as possible.